PERSONAL DATA PROTECTION POLICY
We place great value on honesty and clarity, and are committed to building strong, lasting relationships with our customers based on trust and mutual benefit. In keeping with this approach, protecting your personal data is essential to us. This personal data protection policy explains how we collect and process that data.
WHAT DOES THIS PERSONAL DATA PROTECTION POLICY APPLY TO?
This personal data protection policy applies to all data collected on the LivinParis website: www.livinparis.com.
WHAT DATA DO WE COLLECT FROM YOU?
We collect and store the information you provide on www.livinparis.com or to our customer service team. When you subscribe to the LivinParis newsletter, create an account, make a booking, complete the contact form or contact customer service, we collect and store some or all of the following information:
• First name and surname
• Email address
• Telephone number (landline and/or mobile)
• Company
• Postal address
• Country
• Date of birth
• Newsletter subscription
When you choose to unsubscribe from the LivinParis newsletter, your email address is removed from our system.
Your cookie choices
Essential technologies keep this website secure. With your permission, optional browser storage remembers when our booking invitation has appeared, so we do not keep showing it during your visit.
You can browse apartments and book whether you accept or decline. Your choice is stored in this browser for six months. You can change it at any time using “Manage cookies”.
Essential technologies: Cloudflare protects the site against bots using __cf_bm, which expires after 30 minutes of inactivity; security checks may also use cf_clearance. LivinParis stores your cookie choice for six months (livinparis-consent-v1). In the welcome guides, checklist selections are saved for the current tab session. These essential functions are separate from the optional choice below.
Optional storage: livinparis-direct-booking-seen is used only with your permission, for the current tab session, to avoid repeating our booking invitation. It stays in your browser and is not shared with partners. Withdrawing permission deletes this preference.
The site does not enable audience analytics or personalised advertising. Bookings continue on Octorate; links to Google Maps and other services open their own websites, which have their own privacy policies.
Controller: LivinParis, 28 rue de Turbigo, 75003 Paris — info@livinparis.com. This choice concerns website storage only and does not subscribe you to marketing communications.
HOW DO WE USE YOUR PERSONAL DATA?
We mainly use your personal data to manage our relationships with customers and prospective customers, particularly to manage bookings, respond to your enquiries, or send you news and information about our apartments, events and other matters that may interest you.
HOW CAN YOU ACCESS YOUR PERSONAL DATA?
You can always contact us by email at info@livinparis.com or log in to your account on www.livinparis.com to view the personal data we hold about you.
If you identify an error in this data, or consider it incomplete or unclear, you may also ask us to correct, complete or clarify it.
You may also object to your data being used for direct marketing or disclosed to third parties for that purpose.
Finally, you may ask us to delete any personal data we hold about you. Please note, however, that we may retain a record of your data for archiving purposes, particularly where required by law.
DO WE SHARE YOUR PERSONAL DATA?
Subject to the provisions of this personal data protection policy, or with your prior consent, we may disclose your personal data to our business partners for the purposes mentioned above, including booking management and customer service.
These parties may contact you directly using the contact details you have provided to us.
WHERE DO WE STORE YOUR PERSONAL DATA?
Your personal data is stored in our databases in France.
HOW LONG DO WE KEEP YOUR DATA?
We may retain your personal information for as long as your user account is active or as otherwise necessary to provide our services to you.
DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA?
We do not transfer any data outside the European Union, except in exceptional circumstances where a specific request requires the involvement of a service provider outside France or the European Union.
IS YOUR PERSONAL DATA STORED SECURELY?
We aim to keep your personal data as safe and secure as possible at all times. To this end, we take appropriate physical,
technical and organisational measures to prevent, as far as possible, any alteration or loss of your data or any unauthorised access to it.
LOCAL PROVISIONS
France
Under French Law No. 78-17 of 6 January 1978, as amended, relating to information technology, data files and civil liberties, you have the right to access, amend, rectify and delete data concerning you. To exercise this right, please send a request accompanied by proof of identity to info@livinparis.com.